Customer Relationship Management
Consulting and implementation Services are provided across Microsoft, Salesforce and Oracle CX suite of CRM products.
Offerings across Power Platform, Power Apps, CoPilot are also provided wherever extensions to core CRM solutions are required.
Sales covers tracking leads from the market and converting leads and opportunities into sales.
Services covers ensuring effective customer is provided required support when using the services.
Fields services covers connecting agent and channels to the core sales so that customer and services can be connected faster.
Marketing covers campaigns that are launched and tracked across various channels for various products by perfoming segmentation of customers and having dedicated campaings that can be measured and tracked for effectiveness.
Manage sales as project by combining various offering products/services across multiple channels as projects.